Defusing Heated or Emotional Negotiations Defusing Heated or Emotional Negotiations
12/08/20
The ability to skillfully navigate difficult conversations is important for any negotiator. You’ve prepared for the negotiation by learning as…
Do You Have E-Charisma on… Do You Have E-Charisma on Zoom? Here’s How to Get It
11/29/20
The flair and charm that works for in-person meetings doesn’t come across the same way on a video chat; ‘E-charisma…
Why You Should Stop Saying… Why You Should Stop Saying “As Most of You Already Know” in the Workplace
10/24/19
Plus, two other phrases you need to drop — and what you can say instead. “Bumping this to the top…
3 Common Questions That Stress… 3 Common Questions That Stress People Out — And What to Ask Instead
05/22/19
Your intentions are likely in the right place, but you might want to rethink and reframe There are a handful…
6 Ways To Be a… 6 Ways To Be a Better Communicator
05/06/19
Keep your audience’s goals, not yours, first in mind. Being more thoughtful about the ways you communicate in the workplace…
Stop Asking, “Does That Make… Stop Asking, “Does That Make Sense,” After Explaining Something
04/02/19
Two communication experts explain why that and two other expressions could be holding you back at work. Our conversations at…
Choose the Best Medium for… Choose the Best Medium for Your Message in the Workplace
03/28/19
Email? IM? Phone call? Here’s how to pick the best way to communicate. With more ways to communicate than ever…
Changing History to Herstory Changing History to Herstory
10/04/18
Allison stood at the front of the room and felt her stomach drop to her toes. She had worked in…
Do You Hear What I… Do You Hear What I Hear?
02/19/18
On a recent vacation to Italy, we stayed on the Amalfi Coast in Positano and wanted to take a day…