Avoid Assumptions to Build Genuine… Avoid Assumptions to Build Genuine Connections
10/02/23
Key aspects of communication often go unnoticed: avoiding assumptions and asking quality questions. These skills can help you create stronger…
Complete Communicator: Help Your New… Complete Communicator: Help Your New Associates Launch Their Careers with Confidence
09/13/23
Law firms are organic entities. They grow, they evolve, they expand their capabilities, and they incorporate and absorb new people.…
Complete Communicator: Strategies to Prepare… Complete Communicator: Strategies to Prepare for Your Partnership Interview
08/16/23
Every firm operates on its own annual timetable regarding when and how they promote attorneys into the partner ranks. All,…
The Complete Communicator: Broaching ‘Business’… The Complete Communicator: Broaching ‘Business’ with a Personal Contact
06/21/23
In the Apple TV+ series Severance, the characters’ memories are surgically divided between their work and personal lives. In case that…
Complete Communicator: The Art of… Complete Communicator: The Art of the Client-Focused Conversation
05/10/23
When communicating in a professional setting, a person can only talk about one of three things. They can talk about…
Complete Communicator: The Right Answer… Complete Communicator: The Right Answer to: “So, what do you do?”
03/24/23
While many professionals believe the art of communication is to know what to say, the true essence of effective communicating…
Complete Communication: How to Manage… Complete Communication: How to Manage Key Stakeholders
02/14/23
On a good day, running a law firm is a juggling act. On a rough day, it’s a goat rodeo,…
Communications: Tips on Giving Feedback… Communications: Tips on Giving Feedback to Associates
12/14/22
As the year draws to a close, associates will be receiving their annual performance reviews. How they receive that information…
How to Communicate Calmly in… How to Communicate Calmly in a Crisis
10/07/21
At the consulting company Exec-Comm, Jay Sullivan specializes in teaching people how to communicate, including in crisis situations. Years working both…